Hi!
I'm Emma, a Product Designer who specializes in complex enterprise applications, conversational AI interfaces, and data-driven systems.
My job:
Product Designer at Alpha Omega for RAIO
(that's the Refugee, Asylum, and International Operations Directorate)
I lead user research, create scalable design systems, and deliver solutions that impact thousands of users daily
My strengths:
Leading cross-functional teams to find the leanest solution to usability issues
Presenting directly to C-level executives and stakeholders
Creating accessible, inclusive design solutions
Designing forward-thinking and scalable systems for enterprise applications
Conducting user research that uncovers deeper insights and drives business decisions
Balancing technical innovation with practical user needs
My school:
Northwestern University
Go 'cats!
My home base:
Princeton, NJ
But I'm originally from Oconomowoc, Wisconsin
Case Studies*
case studies *
Leading an Enterprise Training & Enablement Initiative
Identified critical training gap and won stakeholder buy-in for new product team. Developed strategic proposal that secured resources for ongoing technical enablement. Designed comprehensive LMS for federal agency managing class rosters, assignments, and staging cases.
Product Strategy // User Research // Product Design
PDF Management App Redesign with AI Components
Led a cross-functional team to redesign a complex enterprise application. Conducted comprehensive user research, designed new AI components, and delivered usability improvements validated through A/B testing with 15 users.
UX Design // Research // Usability Testing
Cloud Usage Dashboard
Led UI design for executive dashboard pitched directly to Invesco CFO. Created interactive prototype in one week that visualized complex cloud spending data and demonstrated scalable framework for future partnership.
UI Design // Data Visualization
Celebrity Shopping Carts
Delivered themed e-commerce assets for Walmart's Q3 celebrity collaborations. Balanced multiple brand identities while maintaining Walmart's design standards across web and social platforms.
Graphic Design // UI Design
*
Much of my recent work is confidential. I'm happy to discuss additional projects and case studies in detail during our conversation.
Coming Soon
coming soon
Content Shortcuts to Streamline Repetitive Forms
Identified efficiency opportunities in repetitive workflows and delivered streamlined solution. Conducted user research to understand pain points. Significantly reduced task completion time.
Research // UX Design // UI Design
AI Chatbot Interface Redesign
Enhanced conversational UI experiences for Claude Opus-powered chatbot through improved accessibility, streamlined chat transcript downloads, and optimized interaction flows. Contributed to response strategy decisions that increased user satisfaction.
UX Design // Conversation Design // Accessibility